Techincal Account Manager, EMEA

London, United Kingdom · Customer Success

Description

The Technical Account Manager will establish strategic customer relationships with LeanKit’s premier customers, driving successful product implementation, application configuration and user adoption. This post-sales role will form collaborative relationships with our customers’ while supporting Customer Success team members as a trusted advisor/advocate and technical resource. Establishing and maintaining consistent and effective communication across all areas of the internal business is essential (Sales, Product, Support, Finance, Marketing). The TAM role will help LeanKit increase customer delight, user adoption, account growth, advocacy and retention.

Requirements

Core Responsibilities:

Essential Skills and Experience:

Preferred Experience:

Who You Are:

We are ideally looking for a candidate in the Europe, the Middle East and Africa region.

Benefits

We are that rare company you’ve been seeking: an early stage software company with genuine sales, growth, funding, and disruptive products. Dedicated to busting the myth that people are the reason projects fail, our founders created visual management and forecasting software designed to optimize individual and team effectiveness. Our customers are around the globe with tens of thousands of users, including some of the most recognizable brands in the world.

Located in Franklin, TN (Nashville), we’re busy, but we all have lives and we’re not a burnout shop. We’ve got a great place to work – a historic building in a charming historic district with plenty of parking, great restaurants, coffee shops, art galleries, and music venues within walking distance. Oh, and we’ve got Nerf guns, a dartboard, Lego bricks, snacks, standing desks, and a TARDIS (for all of you Dr. Who fans).

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